For over half a century Prestons have been setting exceptional standards and quality service. With an extensive fleet, large warehousing and a loyal workforce they have grown to become one of the most widely recognized family business in the British logistics industry. It is now headed by the third generation of the Prestons family, David. The company was formed at Potto in 1936 by Richard Preston Senior and operated successfully as an agricultural business until 1957 when a transport division was formed. In 1969 the company was handed over to Richard Junior and his wife Anne whose joint leadership took the company forward to its leading position today. The growth of the company in the 70`s mirrored Teesside`s expanding chemical and steel businesses. In the 80`s the company was one of the first privately owned to be accredited with BSI and is still praised for its continued high quality performance. It also changed its emphasis and became a large player in the food and drinks business.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.