Orders can be placed online, by phone or by post. The UK Postal address for orders is: Oxford Diecast Ltd, PO Box 363, Southampton S014 0TJ
As well as accepting sterling cheques we accept Euro cheques (over 50 euros) and US$ cheques (over 50 dollars).
The postage charges for non members are:
Order Value: £0.00 - £19.99UK: £2.95
Rest of the World: £6.45
Order Value: £20.00 & OverUK: £4.95
Rest of the World: £6.95
Orders are dispatched within 3 working days and can take between 3-5 working days for UK mainland.
If you choose to join the club you will receive any multi-purchase discounts at the time of ordering, by selecting the membership level you want and adding it to your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please click here to learn more about our international postage.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact our customer services team on 023 8024 8850