Update Regarding Oxford Diecast 87CM59001 Cadillac Miller-Meteor Ambulance

We would like to update collectors regarding our recently released 1:87 Cadillac Miller-Meteor Ambulance (87CM59001).

Following feedback from collectors and our US distributor, we have identified that the model was incorrectly scaled during development. Whilst the model was designed and released as a 1:87 (HO) model, it is approximately 13% smaller than intended, making it closer to 1:100 scale.

This issue was unfortunately not identified during our normal development and approval processes. The scaling error was missed at several stages before production. We are naturally disappointed that this happened and sincerely apologise to our customers.

As soon as the issue was confirmed, we removed the model from sale whilst we reviewed the best way forward.

Since then, we have been speaking with collectors, dealers and our North American distributor. Interestingly, feedback has been mixed. Whilst many collectors understandably expected a true 1:87 model, a number of customers have told us they still like the model and intend to keep it.

Based on this feedback, we have decided on the following immediate actions:

• Existing stock will be repackaged to remove 1:87 Scale

• Future production of the second livery will also carry revised packaging to avoid any confusion.

• We will continue to monitor customer feedback before making a final decision on whether to produce a completely retooled 1:87 version or develop an alternative full-size Cadillac model.

For customers who have already purchased 87CM59001 and are unhappy with the scale difference, we completely understand. If you purchased directly from Oxford Diecast, please contact our customer service team and we will be happy to arrange a return and refund in accordance with our normal returns process. If you purchased through one of our retail partners, please contact the retailer in the first instance. We have advised all our direct retailers and wholesalers of the issue. 

We appreciate the honest feedback we have received from collectors around the world. Whilst this is not the outcome we wanted, your comments have helped us determine the most sensible path forward.

Thank you for your continued support and understanding.